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How AI, ML, and other emerging technologies will change unified communications and collaboration services

The COVID-19 pandemic has put unified communications and collaboration (UCC) technologies in high demand, and vendors are feeling the pressure. Emerging technologies such as artificial intelligence, machine learning, 5G, multi-access edge computing, and augmented/virtual reality are set to increase the capabilities, performance and reach of UCC exponentially, increasing productivity, business continuity, and efficiency. Read this paper for more.